EPPME Digital Technologies
|Digital Support and Operations Associate
Guzape, Abuja, Nigeria
Hybrid
Summary
Managed customer interactions across phone, digital, and social media channels while maintaining accurate data records, coordinating online communications, and supporting daily operational processes. Handled inquiries, resolved customer concerns, monitored social media engagement, and ensured timely data entry and reporting through strong attention to detail, effective communication, and consistent adherence to organizational standards in a fast-paced work environment.