EYONG MICHAEL IKPI

EYONG MICHAEL IKPI

Data Analyst | Digital Support and Operations Associate

About

Detail-oriented Data & Records Analyst with 3+ years’ experience in public data research, documentation, data entry and quality control. Skilled in Excel, data verification, information sourcing, and building clean data lists for research and reporting. Proven ability to follow structured guidelines, organize large datasets, maintain confidentiality, and deliver consistent, accurate results. Keen on supporting marketing and operations teams through high-quality data organization and research.

Work

EPPME Digital Technologies

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Digital Support and Operations Associate

Guzape, Abuja, Nigeria

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Hybrid

Summary

Managed customer interactions across phone, digital, and social media channels while maintaining accurate data records, coordinating online communications, and supporting daily operational processes. Handled inquiries, resolved customer concerns, monitored social media engagement, and ensured timely data entry and reporting through strong attention to detail, effective communication, and consistent adherence to organizational standards in a fast-paced work environment.

GRACEMAC Communications

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Data Entry Analyst

Nigeria

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Hybrid

Summary

Efficiently processed, verified, and organized large volumes of data across multiple platforms, ensuring accuracy, consistency, and timely updates to support seamless communication workflows and informed business decisions.

3MTT-NITDA Cohort 1

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Data Entry & Research Analyst (Intern)

Nigeria

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Remote

Summary

Performed structured research across public and government sources to extract, verify, and categorize records, ensuring clean, accurate, and well-organized data through rigorous validation and quality checks while maintaining high productivity and independence in a remote environment.

Future X

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Data Entry Expert / Research Analyst

Calabar, Cross River State, Nigeria

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Full Time

Summary

Inputted and validated data for primary and secondary schools across Cross River State, Nigeria, leading to accurate school records, improved data accessibility, and enhanced data driven educational planning across state agencies.

Education

Upskills Cohort 26.1 - Data Analytics

Remote
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Technical & Vocational Data Analytics

3MTT - NITDA Data Science Cohort 1

Abuja, FCT, Nigeria
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Technical & Vocational Data Science and Analytics

University of Cross River State, Calabar

Calabar, Cross River, Nigeria
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Bachelor's Degree Computer Science Grade: 3.70

Languages

English

Native

Professional Certifications

Mid-Level Data Scientist

3 Million Technical Talent Nigeria - NITDA (Data Science)

Safe Online Youth Fellowship Program

Safe Online Youth Fellowship Program

Beginner-Level Data Scientist

3 Million Technical Talent Nigeria - NITDA (Data Science)

Skills

Soft Skills

Critical thinking, Team Collaboration & Communication, Project And Data Management, Multi-tasking, Office Administration, Analytical Problem Solving.

Hard Skills

Data Cleaning (Excel functions, Pandas), MS Excel (Advanced), Google Sheets, Statistical Analysis, Data Visualization, Analytical Problem Solving.

References

Innocent Eteng

08030433439

Barrister Eno William Ikpi

08079918813

Projects

Call Centre Performance Dashboard

Call Centre Performance Dashboard

Freelance

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Summary

Developed an interactive call centre performance dashboard in Microsoft Excel using 500 customer interactions from a single business day. The project features KPI reporting, Pivot Tables, Pivot Charts, Slicers, agent productivity analysis, peak-hour analysis, customer satisfaction reporting, and department performance monitoring. Skills demonstrated include data cleaning, business analysis, dashboard design, data visualization, reporting, and Excel automation techniques.